Privacy Policy - Gibraltar Real Estate

At Gibraltar Real Estate, we respect the privacy of all parties in a real estate process. This includes but is not limited to: Vendors, Purchasers, Open House Attendees, Service Providers and Legal Representatives.

Who we are

This website is operated by Gibraltar Real Estate Pty Ltd (‘Website Owner’).

By using this website, you agree to the Privacy Statement as set out below. We are committed to preserving your privacy, and this Privacy Statement reflects our commitment to you. It sets out our policies in relation to collection and handling of personal information.

Personal information means information about an individual whose identity is apparent, or can reasonably be ascertained, from the information.

Information Relating to Use

When you visit our website we collect technical information through the use of clickstream data for statistical purposes. A clickstream is a record of a users activity on the Internet.

Our server will log certain information in relation to your use of this website including:

the date and time of your visit, your IP address and the domain name of your internet service provider; and
pages accessed and third party advertisements and third party websites visited.

This information may be used in aggregate form by the Website Owner to demonstrate user traffic on the website for marketing purposes and/or to advertisers and/or potential advertisers.

We collect data for the purpose of marketing a property or land. We may also use this information to improve the features of our website.

‘Cookies’ Use

This website uses cookies.

A cookie is a small piece of data that is sent to your browser from the site you are visiting and stored on your computer’s hard drive. Cookies are very common and completely normal throughout the Internet. Cookies do not harm your computer nor can they access information stored on your computer. The main purpose of cookies is to maintain your customised settings on a site.

Contacting Us

If you choose to contact us, personal information that you submit, for example, your email address, name or contact telephone number, will be recorded and used for the purpose for which you have provided it.

Use of Personal Information

We may use personal information collected from you to notify you about benefits, special offers or promotions.

Those who visit an Open Home or make an online enquiry can contact the agency to access your personal information or ask for it to be deleted.

Disclosure of Personal Information

We will not disclose information we collect about you to any third parties without your prior consent. Similarly, we will not sell any information we collect about you.

However we may disclose personal information for the purpose specified to you at the time of collection or for other purposes if:

you would reasonably expect us to disclose such information for that purpose;
that purpose is related to the purpose specified to you at the time of collection; or
where we are permitted or required by law, or it is in the interests of public safety to do so.

Your personal information will not be shared with any third party outside of Australia.

Security

We take all reasonable steps to protect the security of the personal information that we hold from misuse and loss, and from unauthorised access, modification and disclosure. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.

Details collected at Open Homes or via online enquiries are stored onsite in a locked file or securely on an electronic data base.

You should be aware that the Internet is not a secure environment. If you use the Internet to send us information, including your email address, it is sent at your own risk.

Updating Our Privacy Statement

We may occasionally revise or update our privacy statement.

Complaints and Further Information

If you have any complaints about our privacy practices or would like further information about our privacy policy please contact our Privacy Compliance Officer through the Contact link.

If you think your information has been mishandled and wish to make a complaint, please email the agency. Your complaint will be reviewed and answered in a timely manner.

If you believe you did not receive a satisfactory resolution to your concern, you may contact the Office of the Australian Information Commissioner. You are able to do so by:

Visiting www.oaic.gov.au and submitting an online form;
Obtaining a hard copy form at www.oaic.gov.au/about-us/contact-us;
Phone: 1300 363 992;
Fax: 02 9284 9666;
Email: enquiries@oaic.gov.au

You can also contact us to request that we update any information you have submitted to us via this website or have submitted to us via Open House viewings.

Clare Rolfe July, 2025

Seller of a house in Yerrinbool, NSW

We would thoroughly recommend David from Gibraltar Real Estate to anyone looking to sell in the Southern Highlands.

David’s professionalism and care throughout the entire process ensured everything went smoothly. From our first meeting, David brought a calm confidence and deep local knowledge . He understood the niche aspects of selling In Yerrinbool and was responsive to our expectations. Negotiations were handled with integrity and finesse, leading to a successful sale which met our goal.

Amanda Duesbury April, 2025

RealEstate.com.au

David, thank you and Gibraltar for all you've done to secure the best price for our family and we note and appreciate your professional approach to real estate.

Kathryn Irvine February, 2025

My husband and I are the buyers in this situation and we would like to thank David for being so honest and open with the whole process. We are first home buyers and naturally had no idea how the process of buying a home works. David was great in explaining the steps to us and was always open about what to expect next. Thank you to David for also being on the side of the buyer. Hopefully we get to see David around the Highlands.
Cheers!!

Chelsea Agostino January, 2025

One word: exceptional.

The service David provided us with was an incomparable calibre of its own.

His professional guidance and regular communication maintained our confidence amid a challenging market, and his outstanding skills and personable approach achieved us an excellent sales result, despite the difficult season for vendors.

Overall, David went above and beyond to deliver an ethical and successful campaign that was both gratifying and fruitful.

We would recommended him entirely.

Sharon Landrebe December 2024

Seller of a house in Yerrinbool

We are very happy that we went with David from Gibraltar Real Estate as he was passionate about the process of selling our home, and he worked very hard for us. Having Open Homes every Saturday and Sunday helped to attract the right buyer and negotiate a strong offer within four weeks. His competitive commission meant we saved good money and his regular updates left us with no doubt as to the sales process.

Grant Morton December 2024

We engaged David, the Licensee of Gibraltar Real Estate, to sell our home of 30+ years.

He came to us with a clear marketing plan, enthusiasm for the property and a strong desire to work hard for us.

Holding both Saturday and Sunday Open Homes allowed the market to view the property twice as often, which set our property apart from others on the market. David communicated with us at every point including the negotiation strategy.

We highly recommend David to others wishing to sell their home.

Seller of a house in Yerrinbool, NSW November, 2024

David Whetton is the bench mark to which other agents need to aspire to. His drive, intensity and lightning fast reactions are crucial to buyers and sellers alike. David will not only meet your expectations, he will strive to exceed them, which certainly in our case, led to both happy vendors and purchasers with a super fast sale and faultless process. The sales data speaks for itself. I can certainly not recommend Gibraltar Real Estate highly enough. Excellent Service!

Seller of a house in New Berrima, NSW November, 2024

David's knowledge of the market was exceptional and his guidance and timeliness was top-notch. He helped us through the entire process and was always there to assist us in any way. David's uncanny way of presenting the home to buyers helped us immensely in ensuring this happened. He made the whole process so simple. Overall a wonderful experience with David and a great Sale, thanks to David's passion and enthusiasm and knowledge.

Buyer of a house in Yerrinbool, NSW September, 2024

What can we say??
WOW!!
From our first interaction with David we knew that we would be seeing a lot more of him in the near future.
His wealth of knowledge regarding the area we were looking at was outstanding, his commitment and dedication was truly remarkable.
We are so grateful we came across someone so genuine, committed and hardworking which in turn made our experience easy and relatively stress free.

Kevern Bawden September, 2024

David managed the sale of our property flawlessly. He responded promptly to our initial enquiry, guided us through the sale process, worked with the photographer to showcase our property. David provided helpful advice on what to focus on for open homes, and negotiated an offer we would accept after 1 open home! After enquiring of several agents, his energy, enthusiasm and attentiveness is unmatched in the marketplace.